2024/11/29

Problem

Nobody can post or follow on TootCat, though the page seems to reload and remote updates are coming in. When trying to post, a "500" error appears in the lower right corner.

Diagnosis

• 08:50 EST Tentatively, the web servers and the database are fine -- but I need to discuss this with our web engineer (Dan) to confirm my understanding and work out a fix. I don't want to go making things worse with a poorly-conceived kluge that doesn't actually work.
• 08:14 EST The problem may be a service outage at Hetzner. We're checking possibilities.
  • This was originally "API failure (datacenters & locations)" but later changed to "Failures on API and Console".