Difference between revisions of "2024/11/29"
Jump to navigation
Jump to search
(Created page with "==Problem== Nobody can post or follow on TootCat, though the page seems to reload and remote updates are coming in. When trying to post, a "500" error appears in the lower rig...") |
|||
| Line 2: | Line 2: | ||
Nobody can post or follow on TootCat, though the page seems to reload and remote updates are coming in. When trying to post, a "500" error appears in the lower right corner. | Nobody can post or follow on TootCat, though the page seems to reload and remote updates are coming in. When trying to post, a "500" error appears in the lower right corner. | ||
==Diagnosis== | ==Diagnosis== | ||
| − | The problem may be a [https://status.hetzner.com/incident/c7a683c0-8216-45ef-87dc-1c8574ba714d service outage at Hetzner]. We're checking possibilities. | + | * '''08:50 EST''' Tentatively, the web servers and the database are fine -- but I need to discuss this with our web engineer (Dan) to confirm my understanding and work out a fix. I don't want to go making things worse with a poorly-conceived kluge that doesn't actually work. |
| + | * '''08:14 EST''' The problem may be a [https://status.hetzner.com/incident/c7a683c0-8216-45ef-87dc-1c8574ba714d service outage at Hetzner]. We're checking possibilities. | ||
Revision as of 13:52, 29 November 2024
Problem
Nobody can post or follow on TootCat, though the page seems to reload and remote updates are coming in. When trying to post, a "500" error appears in the lower right corner.
Diagnosis
- 08:50 EST Tentatively, the web servers and the database are fine -- but I need to discuss this with our web engineer (Dan) to confirm my understanding and work out a fix. I don't want to go making things worse with a poorly-conceived kluge that doesn't actually work.
- 08:14 EST The problem may be a service outage at Hetzner. We're checking possibilities.